Search   Keyword Search
 

DELIVERING QUALITY SERVICE: BALANCING, CUSTOMER PERCEPTIONS AND EXPECTATIONS
by ZEITHAML, VALARIE A.;PARASURAMAN, A.

List Price: HK$ 342.00

Quantity :

¡@ISBN 9780029357019
¡@Subject BUSINESS & FINANCE
¡@Publisher FREE PRESS USA
¡@Publication 1990
¡@Edition Hardcover
¡@Version Original
¡@Description
 
    Home
    Upcoming Events
    Special Offer
    Kobo eReader
    My Account
    View Cart
    Order History
    Recommendation
    Of The Month
    Textbooks
    About Us
    Contact Us
    FAQs