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RETURN ON CUSTOMER : CREATING MAXIMUM VALUE FROM YOUR SCARCEST RESOURCE
by PEPPERS, DON;ROGERS, MARTHA

List Price: HK$ 237.00

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¡@ISBN 9780385510301
¡@Subject BUSINESS & FINANCE
¡@Publisher CURRENCY DOUBLEDAY
¡@Publication 2005
¡@Edition Hardcover
¡@Version Original
¡@Description
 
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